Being a requirements analyst / business analyst / user experience designer, I found this hilarious and TRUE. The key to building the right product in my opinion:
- Take the end user request with a grain of salt. Work to figure out what they truly are asking for.
- Shadow the user and watch how they interact with the UI. Take the learnings back to development and make the UI intuitive.
- Understand the data as well if not better than the end user. Get to the point where they are asking you for recommendations.
what are your keys to successful product design?
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